Health and Safety Procedures

Keeping You Safe Up, Up and Away

Keeping You Safe Up, Up and Away

Our #1 priority when taking guests up, up and away for the past 29 years has always been safety. Though that priority will never change, what we consider safe looks a little bit different now. Upon re-opening our doors on May 16th, 2020, there will be a few changes to our hot air balloon tours in order to protect your health and safety, as well as the health and safety of our staff. We look forward to providing the same top-notch hot air ballooning experience you have come to know us for, now with some enhanced health and safety procedures.

Booking Procedure Updates:

  • We now have a 24-hour cancellation policy, and do not take any payment at the time of booking. This has been implemented for enhanced flexibility, because we know plans can change.
  • We have significantly reduced our private flight pricing through the end of July to promote social distancing. View our Specials page for additional information.

Health + Safety Updates:

  • For shared hot air balloon rides, we have limited our hot air balloon and chase vehicle capacity to a maximum of 9 passengers, to provide additional room + distance for our guests.

*Please note, whether you book a shared or private hot air balloon ride, it is not possible to remain 6 feet apart from other guests due to the size of the basket and weight and balance requirements.

  • Touchless temperature checks will be facilitated for all Hot Air Expeditions staff and passengers upon arrival.
  • All Hot Air Expeditions staff and passengers are requested to stay home if feeling unwell, or exhibiting any symptoms of illness.
  • All Hot Air Expeditions staff and passengers will be required to wear masks when it is not feasible to remain 6 feet apart, specifically when in the chase vehicle, as well as during flight.
  • Complimentary fabric face masks (with a fun hot air balloon print!) will be provided to all passengers upon check in.
  • Lysol wipes, hand sanitizer and gloves will be available for passenger and staff use within each Hot Air Expeditions vehicle.
  • All Hot Air Expeditions staff will wear gloves if there is an instance where contact with a guest is needed.
  • Post-flight a champagne toast will be provided, however our food service has been temporarily suspended.
  • All shared surfaces will be disinfected pre and post-flight, including pens, clipboards, payment terminals, hot air balloon baskets/equipment, and vehicles.

For more information regarding Hot Air Balloon Safety, please see our Safety information. 

Ready to Take Flight?

The skies are open and we would love to take you up, up and away! Incredible 360-degree views, colorful hot air balloons and the sights and sounds of the Sonoran Desert await.

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