Hot Air Expeditions offers morning hot air balloon tours in Phoenix, Arizona and Tucson, Arizona 365 days per year, weather permitting. Afternoon hot air balloon tours are available in Phoenix, Arizona only, during the months of November-March, weather permitting.

All Hot Air Expeditions balloon flight duration, total tour duration, and pick up and return times are approximate. There is no guarantee as to the length of the balloon flight, or the altitude that will be reached and/or sustained during the hot air balloon flight, as all hot air ballooning operations are subject to weather conditions, available launching/landing areas, and other factors. Hot Air Expeditions does not guarantee views of the sunrise and/or sunset during hot air balloon tours.

Hot Air Expeditions reserves the right to cancel hot air balloon tours at any time due to unfavorable weather conditions, and is not responsible for viewing conditions due to weather. In the event of a weather cancellation, there is no charge to the customer.

Hot Air Expeditions staff gratuities are not included in the price, unless otherwise stated.

Hot Air Expeditions requires a 48-hour notice of change or cancellation on all hot air balloon tours and tethered hot air balloon rides. If a hot air balloon tour or tethered hot air balloon rides are cancelled or changed less than 48 hours in advance of the balloon tour date, or if the customer is a no show, charges for the original reservation are payable in full.

If a customer is 15 or more minutes late to check in for their hot air balloon tour, Hot Air Expeditions has the right to cancel the passenger(s) hot air balloon tour, and charge for the tour in full.

Hot Air Expeditions has the right to cancel a hot air balloon tour if a minimum of four (4) passengers is not met.

All gift certificate sales are valid for one (1) calendar year from the date of purchase, and are fully transferable, and non-refundable. All gift shop sales, with the exception of gift certificate sales, are subject to a 30-day return policy. If you are not completely satisfied with your purchase, you may return any item in its original condition within 30 days of receipt for a refund, replacement, or an exchange.

Hot Air Expeditions accepts all major credit and debit cards, and cash for payment. A credit card is required to hold all hot air balloon tour and tethered hot air balloon ride reservations. Full payment is due upon tour completion.

To ensure a safe hot air ballooning experience, passengers may not be pregnant at the time of flight or have had recent surgery or broken bones. One should be able to jump off of the second step of a ladder and be in good general health. Passengers must be able to stand for a minimum of one (1) hour. Minimum age required for our hot air balloon tours is 5 years old. Child rates are available on Phoenix/Scottsdale hot air balloon tours for children ages 5-12 years old.

A completed waiver of liability is required for all passengers. Failure to complete a waiver of liability will result in the passengers(s) being unable to take the hot air balloon tour or tethered hot air balloon rides.

Hot Air Expeditions is not responsible for the loss of personal belongings, injuries, or damages sustained from participation in hot air balloon tours or tethered hot air balloon rides.


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