UPDATED: May 14, 2020
Our #1 priority when taking guests up, up and away for the past 29 years has always been safety. Though that priority will never change, what we consider safe looks a little bit different now. Upon re-opening our doors on May 16th, 2020, there will be a few changes to our hot air balloon tours in order to protect your health and safety, as well as the health and safety of our staff.
We look forward to providing the same top-notch hot air ballooning experience you have come to know us for, now with some enhanced health and safety procedures.
UPDATED: May 1, 2020
The Shelter In Place order for the state of Arizona has been extended through May 15, 2020.
Unfortunately, during this timeframe we are not able to operate our hot air balloon ride services, and sadly have to cancel all hot air balloon tours through May 15, 2020. There is nothing we love more than flying, so it hurts our hearts to have to stay on the ground, but know the greater good will benefit from this temporary closure.
Our intention is to resume operations on May 16, 2020, barring any additional mandated closures.
In the meantime, we encourage guests to take advantage of our limited time gift certificate sale! We are taking $40 per person off of all hot air balloon ride gift certificates and there are NO expiration dates on the certificates! This offer is only valid through May 31 when you use promo code SAVE40 at checkout. Snag one for you, or as a gift before they’re gone in our Online Gift Shop.
We can still be reached in all of the usual ways, via phone at (480) 502-6999, email, and online during this time, and are accepting bookings for May 16, 2020 and onward.
We’ll also be getting social on Facebook, Instagram + Twitter posting some of our favorite hot air ballooning photos until we can touch the skies again.
Thank you for your support, patience + understanding during these challenging times.
We can’t wait to see you healthier than ever up, up + away at a later date!
UPDATED: March 31, 2020
On Monday, March 30, 2020 Arizona Governor Ducey put a Shelter In Place order into effect for the state of Arizona, taking place March 31, 2020 – April 30, 2020.
Unfortunately, during this timeframe we are not able to operate our hot air balloon ride services, and sadly have to cancel all hot air balloon tours through April 30, 2020. There is nothing we love more than flying, so it hurts our hearts to have to stay on the ground, but know the greater good will benefit from this temporary closure.
Our intention is to resume operations on May 1, 2020, barring any additional mandated closures.
In the meantime, we encourage guests to take advantage of our limited time gift certificate sale! We are taking $40 per person off of all hot air balloon ride gift certificates and there are NO expiration dates on the certificates! This offer is only valid through May 1 when you use promo code SAVE40 at checkout. Snag one for you, or as a gift before they’re gone in our Online Gift Shop.
We can still be reached in all of the usual ways, via phone at (480) 502-6999, email, and online during this time, and are accepting bookings for May 1, 2020 and onward.
We’ll also be getting social on Facebook, Instagram + Twitter posting some of our favorite hot air ballooning photos until we can touch the skies again.
Thank you for your support, patience + understanding during these challenging times.
We can’t wait to see you healthier than ever up, up + away at a later date!
UPDATED: March 21, 2020
After much thought + deliberation, in an effort to prevent the spread of the Coronavirus (COVID-19) we have made the tough decision to close temporarily from March 23, 2020 – March 31, 2020.
Our intention is to resume operations on April 1, 2020, barring any mandated closures.
Our customer + staff wellbeing is the absolute most important thing to us, and we feel that this temporary closure is the best way to ensure everyone stays healthy during these unprecedented times.
In the meantime, please keep in touch! We all need to come together, especially in challenging times.
We can still be reached in all of the usual ways, via phone at (480) 502-6999, email, and online during this time, and are accepting bookings for April 1, 2020 and onward.
We’ll also be getting social on Facebook, Instagram + Twitter posting some of our favorite hot air ballooning photos until we can touch the skies again.
Until we meet again, be kind + stay well!
MARCH 17, 2020:
Anyone else feel like this?
The past few weeks have been a whirlwind for us all, with changes happening daily that effect how we live our everyday lives. Our staff + customer wellbeing is the most important thing to us, and we are taking extra precautions to ensure our hot air balloon tours are as safe + sanitary as possible, so you can still have an adventure and disconnect, knowing you are in good hands.
The following practices are currently in place for all hot air balloon tours, allowing guests to adventure responsibly.
- All community surfaces are disinfected before and after each flight, including the hot air balloon basket + balloon equipment, and vehicles used to transport customers + staff.
- Hand sanitizer is available to guests + staff in all Hot Air Expeditions vehicles, as well as at the post-flight celebration.
- We have limited our capacity to carrying a maximum of 10 passengers per hot air balloon, providing extra distance and comfort for our guests.
- We have implemented a flexible cancellation policy, as we know plans can change at a moment’s notice. If your travel plans have been affected by the Coronavirus you can cancel your reservation at any time, free of charge.
- As always, staff members + guests are asked to wash/sanitize their hands frequently, and if you do not feel well to please stay home.
- Private hot air balloon rides are still available, should you wish to enjoy a smaller group setting.
We so appreciate your business and look forward to continuing to provide adventure + memories to last a lifetime, even during challenging times.
PS: we can all use more smiles! Get more relatable memes below!
